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JAYCO HAIR — TERMS & CONDITIONS Effective Date: May 1, 2026 By accessing or purchasing from Jayco Hair, you agree to the following Terms & Conditions. Please read carefully before using our website or placing an order. 1. GENERAL Jayco Hair provides luxury hair extension products for personal use. By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will take effect immediately upon posting. 2. PRODUCTS & AVAILABILITY All products are subject to availability. Due to the nature of raw and custom hair, each bundle may vary slightly in color, texture, and pattern. We make every effort to display products as accurately as possible. However, we cannot guarantee that your screen will reflect exact tones or textures. 3. PRICING & PAYMENTS All prices are listed in USD and are subject to change without notice. We reserve the right to: Correct pricing errors Refuse or cancel any order placed at an incorrect price Payment must be received in full before an order is processed. 4. ALL SALES FINAL All purchases are final. We do not offer refunds, returns, or exchanges due to the hygienic nature of our products. Once an order is placed, it cannot be canceled, changed, or modified. By completing your purchase, you agree to these terms. 5. PROCESSING & SHIPPING Processing times vary depending on the product: Standard orders: 3–5 business days Pre-colored/custom bundles: 7–10 business days Processing time excludes weekends and holidays. Once shipped, you will receive a tracking number via email. Jayco Hair is not responsible for: Shipping delays caused by carriers Lost or stolen packages marked as delivered Incorrect addresses entered at checkout Customers are responsible for contacting the shipping carrier to resolve delivery issues. 6. CUSTOM & PRE-COLORED ORDERS Pre-colored and custom bundles are made to order. Due to the handcrafted and dyed nature: Slight color variations may occur Curl patterns and tone distribution will vary per bundle By purchasing, you acknowledge and accept these variations as part of the custom process. 7. PRODUCT CARE & RESULTS Proper care is essential to maintain the quality and longevity of your extensions. Jayco Hair is not responsible for damage caused by: Improper installation Incorrect product use Excessive heat or chemical processing after purchase Results may vary depending on maintenance and styling practices. 8. INTELLECTUAL PROPERTY All content on this website — including logos, images, branding, text, and design — is the property of Jayco Hair and may not be copied, reproduced, or used without written permission. 9. LIMITATION OF LIABILITY Jayco Hair shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. All products are used at the customer’s discretion. 10. FRAUD PREVENTION We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity. Additional verification may be required before processing certain orders. 11. CONTACT For any questions regarding these Terms & Conditions, please contact: support@jaycohair.com

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